The job that shaped me into a salesman ⤵
Bag Boy at Randell’s.
It was my first job at 14.
I lied about my age to get the job. (Shhh… don’t tell.)
A friend referred me to the store manager, and next thing I knew, I had my first gig.
My leading question…
Ma’am, “Would you like paper or plastic bags?”
𝐋𝐢𝐭𝐭𝐥𝐞 𝐝𝐢𝐝 𝐈 𝐤𝐧𝐨𝐰, 𝐭𝐡𝐢𝐬 𝐣𝐨𝐛 𝐥𝐚𝐢𝐝 𝐭𝐡𝐞 𝐟𝐨𝐮𝐧𝐝𝐚𝐭𝐢𝐨𝐧 𝐟𝐨𝐫 𝐦𝐲 𝐬𝐮𝐜𝐜𝐞𝐬𝐬 𝐢𝐧 𝐌𝐞𝐝𝐢𝐜𝐚𝐥 𝐒𝐚𝐥𝐞𝐬.
1/ Enhance the Customer’s Experience
↳ I had 5 minutes to form a connection with the customer. During that time, I asked questions, smiled, and LISTENED. The better the experience, the bigger the tip.
2/ Customer Retention = Business Growth
↳ Do you want customers to keep coming back?
Make their experience so good they don’t even think about shopping somewhere else.
3/ Referrals are Gold
↳ Satisfied customers are more likely to leave positive reviews with the manager, refer their friends, and offer BIG TIPS! “Ask for Jebb…he is so kind and didn’t break my eggs!”
4/ Reputation Gives You the Edge
↳“Is Jebb working today? He knows how to pack my groceries.”
When you’re known for excellence, customers seek you out.
5/ Prospecting = More Money
↳ Overtime, I learned the which customers tipped more aggressively. Those were my targets. Plus, I discovered which days of the week these customers shopped.
And let’s be real—working for tips turned every shift into a competition.
(“Oh no, Mrs. Jones is coming—she stiffed me last time. She’s all yours new guy!”)
That job turned me into a salesman before I even knew what sales was.
What was your first sales job?
Drop it in the comments!
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