Who this policy covers
This Privacy Policy applies to ThePharmaCoach.com and the career services, training, mentoring, resources, communications, and related services provided by The Pharma Coach, LLC. By using the website or submitting information, you acknowledge the practices described here.
Information we collect
We may collect information you provide directly, including your name, email address, phone number, mailing address, career background, application responses, appointment information, payment details, and messages you send us.
We may also collect technical and usage information such as your IP address, browser, device, operating system, referring page, pages viewed, and interactions with the website. Payment information may be processed by a secure payment provider rather than stored directly by us.
How we use information
- Provide the resources, services, support, and access you request.
- Review applications and communicate about your career goals or next steps.
- Process purchases, payments, appointments, and service communications.
- Improve website performance, content, and visitor experience.
- Protect the website, prevent fraud, and comply with legal obligations.
- Send marketing communications when permitted. You may unsubscribe at any time.
How information is shared
We do not sell or rent your personal information. We may share only the information reasonably necessary with service providers that support functions such as website hosting, forms, scheduling, customer communication, analytics, payment processing, and technical support. We may also disclose information when required by law, to protect rights or safety, or as part of a business transaction.
Mobile information and text-message consent are not shared with third parties or affiliates for their marketing or promotional purposes.
Cookies and analytics
We use essential technologies needed for the website to function. With your permission, we may also use analytics cookies to understand site usage and improve performance. You may decline optional analytics through the website consent controls or adjust your browser settings. Disabling cookies may affect some features.
Data security and retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No online system can guarantee absolute security. We retain information only as long as reasonably necessary for the purposes described here, our business records, dispute resolution, and legal obligations.
Your choices
Depending on where you live, you may have rights to request access, correction, deletion, or a portable copy of certain personal information. You may also opt out of marketing communications. Some information may be retained when required for legal, security, payment, or recordkeeping purposes.
Third-party services
The website may use or link to services operated by other companies. Their privacy practices are governed by their own policies. Review those policies before providing personal information on a third-party service.
Updates and contact
We may update this policy as our services, technology, or legal obligations change. The date above identifies the latest revision.
Questions, privacy requests, and requests to appeal a privacy decision may be sent to The Pharma Coach, LLC at [email protected].